With today's highly competitive market, there is a growing demand for companies to make use of technological solutions to carry out activities with high productivity.
Systems integration emerges as a need for companies to obtain data quickly and effectively, because business becomes slow and bureaucratic when supported by systems that do not communicate with each other.
The automated interaction between different systems, software or functionalities, is what allows information to be inserted in one place and automatically available elsewhere.
For example, in e-commerce platforms, stock information, delivery times, and other information is made available to the respective customers through an integrated system such as an ERP. Due to the synchronization of information through systems integration when a customer buys a product in the online store, the information is automatically received by the responsible employee in the warehouse who knows quickly and efficiently how to proceed, if it is necessary to replenish the stock or not.
Business Benefits
In order to create a more efficient and optimized workflow, businesses must ensure that the systems used communicate with each other so that different sectors and departments can exchange information and data securely, avoid duplicate work, optimize team time, increase employee productivity, and prevent day-to-day problems.
Increased agility in processes
The optimization of processes is due to the possibility of information being shared quickly between different sectors or departments of a company. In this way, decision-making becomes more agile with positive impacts on product or service delivery - leading to consequent customer satisfaction.
Improved data quality
Cross-referencing data between different sectors and departments is a necessity for better decision-making based on consistent data accessed in real time.
Automating data transfer through systems integration mitigates the possibility of errors, inconsistencies, or conflicts between data. Otherwise, data would have to be transmitted manually, which would increase the occurrence of errors and the subsequent loss of relevant data.
System integration plays a key role in business by enabling greater overall control of the entire business on a daily basis, reducing operational costs, increasing employee productivity, and promoting better accessibility to quality information that will enable faster and more assertive strategies and decision-making.
However, for the integration to be effective it is fundamental to first assess the structural and technological needs of each business to subsequently take advantage of the data and boost their performance.