Process automation consists in eliminating repetitive manual tasks - to a lesser or greater degree - from teams on a daily basis. Therefore, it is the conversion of something existing and performed manually allied to technology as a way to improve, optimize, and make processes free of human error.
Through automation, part of the tasks that would have to be performed by human force are transferred to machines, devices, and software, which then perform more efficiently, in less time and with higher quality.
Currently machines have enormous capacity and can be much more effective than human labor in a number of tasks, including tasks that require cognitive abilities.
With technological advances, the use of Artificial Intelligence and Machine Learning within companies and businesses has been gaining a great boost and makes possible the automation of tasks, from the simplest to the most complex.
The main goal of automating processes is to delegate tasks and activities to machines in order to allow teams to become more productive and focus on other issues and strategies for their business.
How does process automation increase business productivity?
In any type of business, regardless of the area of operation, repetitive tasks are part of the daily work routine, but they take up a lot of the teams' time and are much more susceptible to failure.
With automation, it is possible to transfer these tasks to be performed by machines or software that have a higher performance capacity.
By reducing repetitive tasks and incidents, teams gain more time and resources to focus on their company's core business.
As a result, companies can improve the quality of their products or services, and teams have more time and resources to develop new projects.
Reduced chance of human error
In a corporate environment with extremely complex operations, processes, and robust logistics, any type of task performed by human hands is susceptible to failures and errors, resulting in losses and wasted time and money.
Thus automation emerges as a way to minimize human error because it allows removing tasks that are more vulnerable to failure and delegate them to specialized software and systems that perform the same function more efficiently and without errors, which allows companies and businesses to have more productive teams and save for future investments.
Data generation for continuous improvement
Process automation ensures the storage of important data for business development that previously with the manual execution of tasks had a higher possibility of being lost.
Valuable data and information about the company, processes, and customers that are stored by the systems can be shared between employees and different parts of a business and used in the future to improve the quality of products, services, and their processes. Through automation it is possible to identify and correct faults presented during processes and improve, for example, the entire production line from planning to the execution of services or products.
When business processes start to take up most of the teams' time and hinder efficiency and productivity, the best solution is automation.
By eliminating errors and rework, teams gain more time to focus on core business and work on strategic issues.
There is no need to make unnecessary expenses and hire more manpower, because with automation it becomes easier to achieve the desired productivity.